Director – Collections Analytics

Location: India - Remote

Type: Full Time

Pay: Competitive - Salary

Job Summary:

As the Director – Collections Analytics, you will develop and implement strategies for payment recovery by leading teams, analyzing data, ensuring regulatory compliance, and optimizing processes to minimize losses and improve cash flow. This role requires strong analytical, leadership, and communication skills, along with experience in collections, technology, and regulatory environments. Key responsibilities include managing KPIs, reporting to leadership, overseeing resources, negotiating, and collaborating with crossfunctional teams such as Finance and Credit to align collection efforts with overall business goals.

Responsibilities

• Lead a team of analysts by assigning tasks, providing project guidance, ensuring high-quality delivery, and supporting skill development and career progression.

• Develop, implement, and track existing and new strategies to optimize collection efforts.

• Design tailored treatment strategies by creating differentiated collection approaches and communication flows for each segment within the ATP/WTP matrix.

• Establish and enhance methodologies to measure performance and incremental impact across collection strategy segments. Collaborate closely with the Finance team to align strategy performance with portfolio-level financial outcomes.

• Track and report key performance indicators (KPIs) and recovery rates for each matrix segment, providing insights and recommending corrective actions to senior management.

• Identify, develop, and launch specialized financial assistance and hardship programs for qualified customers, particularly those in the “Low Ability to Pay, High Willingness to Pay” segment. This includes defining eligibility criteria, designing a seamless application process, and measuring long-term program effectiveness in preventing defaults.

• Use data analytics to determine optimal timing and frequency for Automated Clearing House (ACH) payment retries, maximizing successful payment captures while minimizing customer fees, banking issues, and potential strain on customer relationships.

• Continuously research and pilot new collection opportunities, including the use of alternative data sources for improved risk assessment.

• Translate complex data analyses and strategic initiatives into clear, compelling presentations and reports for senior leadership and cross-functional stakeholders, driving informed decision-making and alignment.

• Partner with product development and engineering teams to automate the deployment of new strategies and assistance programs within existing platforms, ensuring a seamless and efficient customer experience.

• Recruit, manage, mentor, and develop the team to foster a culture of continuous improvement, data-driven decision-making, and accountability.

Requirements

• 7–9 years of experience in data-driven collections, credit risk, or financial services analytics.

• Master’s degree in Statistics, Mathematics, Economics, Computer Science, Engineering, or a related field.

• Strong proficiency in statistical analysis and predictive modeling techniques.

• Experience with data manipulation and querying languages (e.g., SQL) and statistical software (e.g., Python, R); knowledge of AI/ML development and deployment is preferred. • Excellent problem-solving skills with strong attention to detail.

• Ability to analyze and work with unstructured or text data is an added advantage.

• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.

How to Apply:

Click “Apply Now” to send your resume to: careersindia@applieddatafinance.com with the subject line: “Career Opportunity with ADF – [Role Name]”

Lead Automation Engineer

Location: India - Remote

Type: Full Time

Pay: Competitive - Salary

Job Summary: We are seeking a highly skilled and motivated Lead Automation Engineer responsible for designing, implementing and maintaining comprehensive automated testing frameworks, leading a team of automation engineers to develop and execute automated tests, identifying new automation opportunities, ensuring high quality software delivery by proactively identifying and resolving issues through robust automation strategies, while collaborating closely with development teams and stakeholders to optimize testing processes.

Responsibilities:

• Lead and manage the automation testing efforts within the team.

• Design, develop, and maintain scalable and reusable test automation frameworks.

• Collaborate with cross-functional teams to understand Business requirements and provide testing support.

• Create and execute test cases for REST services to validate system functionality.

• Create and maintain comprehensive test documentation, including checklists and test plan.

• Contribute to the continuous improvement of testing processes and methodologies.

• Stay up to date with new testing approaches, tools, and test strategies.

• Identifying the KPIs for quality and improve it with required strategies.

• Provide mentorship and guidance to junior team members in testing best practices.

• Integrate automation frameworks with CI/CD pipelines for continuous testing.

• Participate in scrum ceremonies and adhere to Agile principles in testing activities.

• Evaluate and do Proof of Concept with latest tools and frameworks.

Skills:

• 5+ Year experience in automation using Java.

• Strong on QA methodologies, concepts, and best practices.

• Demonstrated analytical and problem-solving skills.

• Good team player with team leading capabilities and be a strong individual contributor.

• Expert in API testing using rest-assured frameworks.

• Expert in UI automation using tools like Selenium web driver or playwright.

• Experience in creating and maintaining automation frameworks from scratch.

• Knowledge of database concepts and data manipulation techniques.

• Strong expertise in the BDD Framework.

• Experience with Test Management tool like Xray, Zephyr etc.

• Exposure to distributed source control systems such as Git.

• Proficiency on the Integrating Automation tools in CI/CD pipeline like Jenkins / Gitlab.

• Basic Knowledge of AWS Cloud and Docker would be a plus.

• Experience with performance testing tools (e.g., JMeter, Gatling) is a plus.

How to Apply:

Click “Apply Now” to send your resume to: careersindia@applieddatafinance.com with the subject line: “Career Opportunity with ADF – [Role Name]”

Senior Product Manager – Digital Lending/FinTech

Location: India - Remote

Type: Full Time

Pay: Competitive - Salary

Job Summary: We are seeking an experienced Senior Product Manager to lead the development and execution of our Consumer Lending and Fintech Product Strategies. The ideal candidate will have a passion for financial technology, excellent analytical skills, and a track record of bringing successful products and features to the market.

Key Responsibilities:

• Define and execute the product vision and strategy for financial products, including customer account management solutions, operations and collections platforms, 3rd party integration of tools and services, etc.

• Conduct market research and competitive analysis to identify trends, customer needs, and growth opportunities.

• Collaborate with cross-functional teams (engineering, design, marketing, collections and operations) to deliver high-quality products on time and with quality.

• Develop product roadmaps, specifications, and requirements to guide the product development process.

• Monitor key performance metrics and user feedback to drive product improvements and enhancements.

• Integrate AI and cutting-edge Technology in your work to contribute in making the Product Group more efficient.

• Act as the primary point of contact for stakeholders, providing updates on product development and launch plans.

• Lead product launches, ensuring clear communication of product benefits and features.

Qualifications:

• Bachelor’s degree in engineering from a Tier1 institute; MBA would be a plus.

• 5+ years of experience in product management or relevant roles in a digital, FinTech, lending sector.

• Strong understanding of financial products, regulatory environments, and industry trends.

• Proven ability to prioritize and execute tasks in a fast-paced environment.

• Excellent communication, leadership, and interpersonal skills.

• Proficiency with product management tools (e.g., JIRA, Confluence) and BI & analytics platforms (e.g., Tableau). Hands-on SQL knowledge would be a plus.

How to Apply:

Click “Apply Now” to send your resume to: careersindia@applieddatafinance.com with the subject line: “Career Opportunity with ADF – [Role Name]”

Senior Automation Engineer

Location: India - Remote

Type: Full Time

Pay: Competitive - Salary

Job Summary:

We are seeking a highly skilled and motivated Senior Automation Engineer responsible for designing, implementing, and maintaining comprehensive automated testing frameworks. The role focuses on developing and executing automated tests, identifying automation opportunities, and ensuring high-quality software delivery by proactively identifying and resolving issues through robust automation strategies, while collaborating closely with development teams and stakeholders to optimize testing processes.

Responsibilities:

• Design, develop, and maintain scalable and reusable test automation frameworks.

• Develop and execute automated test scripts for UI and API testing.

• Collaborate with cross-functional teams to understand business requirements and provide testing support.

• Create and execute test cases for REST services to validate system functionality.

• Identify and implement new automation opportunities to improve test coverage and efficiency.

  • Create and maintain comprehensive test documentation, including test cases, checklists, and test plans.

• Contribute to continuous improvement of testing processes and methodologies.

• Stay up to date with new testing approaches, tools, and test strategies.

• Identify quality KPIs and contribute to improving them through effective automation strategies.

• Integrate automation frameworks with CI/CD pipelines for continuous testing.

• Participate in Scrum ceremonies and adhere to Agile principles in testing activities.

• Evaluate and perform Proof of Concept (PoC) with new tools and frameworks when required.

Skills:

• 3+ years of experience in automation testing using Java.

• Strong knowledge of QA methodologies, concepts, and best practices.

• Strong analytical and problem-solving skills.

• Experience in API testing using Rest-Assured framework.

• Experience in UI automation using Selenium WebDriver or Playwright.

• Experience in creating and maintaining automation frameworks.

• Strong expertise in BDD frameworks (e.g., Cucumber).

• Knowledge of database concepts and data validation techniques.

• Experience with test management tools such as Xray, Zephyr, or similar.

• Exposure to Git or other distributed version control systems.

• Experience integrating automation tools with CI/CD pipelines like Jenkins or GitLab.

• Basic knowledge of AWS Cloud and Docker is a plus.

• Exposure in performance testing tools (JMeter, Gatling) is a plus.

How to Apply:

Click “Apply Now” to send your resume to: careersindia@applieddatafinance.com with the subject line: “Career Opportunity with ADF – [Role Name]”