Our machine learning systems grow more precise with every customer interaction.
Our focus on mentoring turns new computer science grads into world-class data scientists. Our drive to stay out front in data science means we're continually adopting new tools and methods, and staying ahead of the competition.
So if you're talented today and you want to become even smarter and more creative, contact us today.
We are hiring for the following positions to join our 275 member strong team in Chennai, India.
Please visit this page periodically for open position updates.
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In India, please email email@example.com
Job Description: The Five9 Systems Administrator duties include platform administration of the Five9 dialing platform, to include standard and customized process flow requirements; creating new inbound/outbound campaigns, IVRs and external system connectors. Uploading & downloading files into and from the calling platform, campaign monitoring, reporting and providing call center managers with insight into performance and improvement opportunities. Administrator will be cross trained to understand the company, its trends, revenue and customer service expectations, workforce management and other aspects relevant to the decision-making process of the business.
Job Summary: This role requires an understanding of fintech processes and an overall Six Sigma, Lean Management. The candidate will work with the Technology and cross functional teams to implement new processes, review existing processes, and suggest improvements, documentation of the processes, track performance and metrics, etc.
Job Summary: The process data analyst forecasts and track actuals of efficiency improvements, cost saving and other benefits by understanding various six sigma projects and working with different functional stakeholders.
Job Summary: We are looking for a strong, well-rounded, polyglot developer to help us create a robust, scalable platform which will be consumed/used by the various products inside our organization.
Job Summary: We are looking for strong, well-rounded developers to improve design and upgrade a Decision Engine built using several technologies. The persons will be part of Decision Engineering team that purposefully uses different programming languages for various functions, providing a service layer to communication with a web front-end and various third-party data provider.
Job Summary: This role requires experience in writing the Technology features & functionalities into a readable document for both Tech and Non-Tech groups. The candidate will work with the Process, Technology, and cross-functional teams to document the new implementations & product enhancements, also creating process documents and root cause analysis documentations.